A. presently, OnVUE exams may perhaps only be taken on desktop and laptop computer computers running Windows or macOS working techniques that meet up with here these minimum amount specs.
The doc underneath facts the normal procedures and treatments for on the internet screening. Your method might have further needs, which you'll be able to uncover elsewhere on this web site.
Any delay might imply there’s a problem together with your images or Connection to the internet. For troubles along with your photos, a proctor will try and access you over chat or via your cellphone. you might not figure out the contact number, that will both Have a very 617 US area code or say “Pearson VUE” within the caller ID, but be sure to solution so we can easily aid.
A. Once you've completed the essential check-in ways and have completed having shots of one's confront, ID and environment, you will see the subsequent message: You are Practically finished Together with the check-in process. future, you’ll be placed within a queue and may hold out momentarily whilst a proctor reviews your check-in measures.
you should be aware, other candidates could possibly be ahead of you in line. The OnVUE application ought to let you know in which you are in queue. Most tests are launched by a proctor inside of quarter-hour of the appointment get started time.
in the event you working experience any concerns, please log back into your account to reschedule your Examination. If you're able to’t reschedule your Test, utilize the chat function to request your software-unique customer care group for guidance.
We strongly propose that candidates verify that each one purposes have been shut and that there is a sufficient and responsible Connection to the internet prior to tests new 1.
Any false positives which can be flagged by major anti-virus firms are adopted up by Pearson VUE since OnVUE just isn't malware or a virus.
You can't stand up and stroll all-around or depart your testing natural environment, Except breaks are permitted by your Test software
A. No. The proctor are unable to respond to concerns linked to Examination articles, and you might not get support from other individuals although taking the exam.
Your headshot is retained indefinitely to be used on score reviews. For distinct issues or requests, remember to feel free to Speak to your neighborhood govt company or our functions workforce at
” If this details appears, make sure you solution the decision. When your cell phone rings and the call is not from the Pearson VUE proctor, usually do not remedy it.
at the time logged in, you should see the Look at-in button. If it isn't really obvious within quarter-hour of your exam appointment time, Make contact with your plan-particular customer support workforce by using chat.
* Pearson VUE can not take restricted IDs—All those prohibited by regulation from remaining photocopied, digitized, or captured on camera—as identification for on-line testing.